Description
In this position, you will be responsible for providing technical support and maintenance to automated teller machines (ATMs) across the banking network.
This is a temporary position, expected to last 4 months, subject to change. The employment contract is indefinite-term (CLT), as the project duration may vary.
**Responsibilities:**
* Perform preventive and corrective maintenance on automated teller machines (ATMs).
* Diagnose and resolve failures in electroelectronic components, peripherals, and embedded systems.
* Install, configure, and replace equipment and components.
* Respond to technical service requests within agreed-upon timeframes (SLA).
* Record activities, diagnoses, and evidence in corporate systems.
* Conduct functional tests after technical interventions.
* Maintain basic control of parts, tools, and materials used during service calls.
* Travel externally to serve clients and bank branches.
* Follow technical procedures, operational guidelines, and safety regulations.
* Support asset inventory and control processes when required.
Requirements:
* Completed high school education;
* Completed technical course in Electronics, Electrotechnics, Mechatronics, Industrial Informatics, or related fields, provided it enables future professional registration with CFT (mandatory);
* Experience in maintenance of electronic equipment, banking automation, or field service;
* Basic/intermediate knowledge of hardware and equipment diagnostics;
* Knowledge of Windows operating systems and basic networking;
* Availability for travel;
* Valid Brazilian driver's license, Category B (mandatory);
* Experience with ITSM tools and opening/closing service tickets;
* Knowledge of infrastructure and cabling.
**Additional Information:**
* Compensation: R$ 2\.419,12 (CLT) \+ meal voucher, medical and dental assistance;
* Working hours: 8:00 AM to 6:00 PM;
* Location: Salvador;
* Company-provided vehicle; valid Category B driver's license required;
* Availability to work on weekends (rotating shift);
* Availability to work in the field, performing routine service visits to multiple clients in the region.