OPERATIONAL TECHNICAL ATTENDANT - Caixa Dagua

Description

Job Summary: Operational Technical Attendant professional to provide remote support, diagnose and resolve connection issues, and configure equipment. Key Highlights: 1. Provide remote technical support to customers 2. Diagnose and resolve connection and configuration issues 3. Contribute to the continuous improvement of services A telecommunications company is seeking an Operational Technical Attendant in Salvador (Caixa Dagua). **Responsibilities:** Provide remote technical support to the provider's customers. Diagnose and resolve connection issues, router configurations, and ONT configurations. Guide customers clearly and didactically on technical solutions. Record support interactions and track service tickets until resolution. Contribute to the continuous improvement of services offered. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Dental Plan * Gympass **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: To be determined.