Job Summary: We are seeking a detail-oriented B2B Field Services Operator to perform installations, repairs, and other field services—delighting customers and demonstrating ownership. Key Highlights: 1. Sail toward the future and become part of Brisanet 2. A work culture that respects and values people 3. A collaborative environment that values personal and professional development We are looking for a **B2B Field Services Operator** to execute field “Service Orders” (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform additional duties related to the position, as needed by the department and directed by leadership; * Maintain company vehicles in compliance with processes defined by the Fleet Management department, ensuring proper functionality; * Implement workplace safety procedures—including Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE)—in accordance with current legislation; * Execute field service orders (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly utilize, and store company-provided resources; inspect the work area after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Familiarity with the city’s geography; * Driver’s License Class "B" and Defensive Driving certification; * Understanding of telecommunications networks—including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as optical fiber, radio systems, transmission equipment, etc.; * Experience in configuration and maintenance of telecommunications equipment; * Proficiency in using test and diagnostic equipment—e.g., spectrum analyzers, power meters, etc. **Preferred qualifications:** * 6 months of experience in telecommunications; * Pursuing a Technologist degree in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks—including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Proficiency in network monitoring tools and network management software. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A flat and growth-oriented structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeastern Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeastern Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.