Description
Job Summary:
We are seeking an Inbound Teleoperator for the Finance Department, focused on interacting with customers and delivering high-quality support to ensure satisfaction and trust.
Key Highlights:
1. Passion for interacting with customers and delivering high-quality support
2. Primary point of contact between customers and the company
3. Exceptional customer service experience
Konecta is looking for dedicated and communicative professionals to join our team as Inbound Teleoperators for the Finance Department.
If you are passionate about interacting with customers and delivering high-quality support, this is the perfect opportunity for you!
As an Inbound Teleoperator, you will serve as the primary point of contact between our customers and the company, ensuring all their questions are addressed efficiently and courteously.
Your role will be essential in maintaining customer satisfaction and trust, delivering an exceptional service experience.
What We Offer:
* Base Salary + Variable Pay;
* Transportation Allowance;
* Meal Allowance;
* Medical and Dental Plans;
* Life Insurance;
* Daycare Assistance for children up to 24 months old;
* Discounts with Universities and Educational Institutions;
* Opportunities for professional growth and development;
* TotalPass;
* SESC Benefits;
* Continuous training and development;
* Welcoming and dynamic work environment.
Additional Job Details:
* Work Location: SALVADOR
* Work Schedule: 6 days on / 1 day off
* Daily Working Hours: 6h20
Ideal for balancing with studies or another job ;)
We seek professionals with:
* Excellent written communication skills in Portuguese, with strong grammar and spelling.
* Ability to effectively solve problems and find satisfactory solutions for customers.
* Proficiency in computer use, digital tools, and fast typing.
If you are ready to make a difference in customer service and grow within a multinational company driven by purpose, mission, and identity, apply now! We look forward to reviewing your profile and seeing how you can contribute to our shared success!
\#FeelThePulse
Please note that Konecta is committed to diversity and social inclusion; therefore, all our positions are open to individuals regardless of gender, race, sexual orientation, disability, or religion. All applications will be evaluated based on competencies and skills.
Minimum Education Level: High School (Secondary Education)
* SESC Benefits
* Transportation Allowance (VT)
* Medical Assistance
* Dental Assistance
* Meal Allowance (VR)
* Daycare Assistance
* Discounts with Universities and Educational Institutions
* TotalPass
* Growth Opportunity
* Life Insurance