Job Summary: A professional to coordinate multidisciplinary teams in operations, ensuring excellence in billing and promoting development and innovation with AI. Key Highlights: 1. Coordinate multidisciplinary teams and supervise contract operations. 2. Ensure billing reconciliation and information compliance. 3. Manage people, promoting development and automation solutions. **A team that drives change** We embrace the power of change to create value and shared success for our customers, employees, shareholders, partners, and communities. We operate the world’s largest network of advanced technology centers and intelligent operations. By working together, change becomes the most dynamic and powerful source of progress available to you. We are over 779,000 people across more than 120 countries, committed to driving innovation every day and transforming the world into a better place for people. **Join Us – Operations** Let’s reimagine how people work and how businesses perform—by harnessing the power of valuable data for decision-making, innovative technology, and advanced machine intelligence. In an era where people are essential to success, join a team that prioritizes human creativity and fosters a workforce where technology elevates people (not the other way around), freeing them for more creative thinking and engaging work. **What you’ll do daily:** * Coordinate multidisciplinary teams, plan and supervise fulfillment of contract movement demands for networks; * Ensure accurate billing reconciliation, guaranteeing integrity, accuracy, and compliance of information, as well as analysis and resolution of discrepancies with responsible areas; * Meet agreed service levels, interact with clients to define strategy, priorities, and other area requirements; * Strategically manage people, encouraging professional development and continuous improvement; * Support management in presenting the area’s operational results, promote implementation of automation solutions and AI agents to increase productivity, and support leadership in reskilling area personnel. **Additionally, required knowledge:** * Bachelor’s degree in Administration, Accounting, Economics, Engineering, or related fields; * Prior experience in billing processes, financial reconciliation, or related areas; * Experience leading operational teams; * Knowledge of financial controls, performance indicators, and data analysis; * Proficiency in management tools and financial systems (ERP). **Benefits:** Medical Assistance – 100% company-subsidized (for employee and dependents) Dental Assistance Meal or Food Allowance – no payroll deduction Transportation Allowance Life Insurance Private Pension Plan Gympass Option to purchase company stock at a discount Pharmacy Discount* Childcare Assistance* Language School Partnership* Extended Maternity and Paternity Leave Profit-Sharing Program (PPR)* * Per current policy Location of the position: São Paulo – SP We seek professionals aligned with our values, possessing a collaborative spirit, focus on excellence and innovation. We value competencies regardless of race, age, gender, sexual orientation, creed, disability, or political conviction. We recognize individuals’ unique characteristics, respect differences, and invest in an increasingly inclusive environment.