Store Supervisor

Description

Job Summary: Manage store processes and personnel, execute sales and customer prospecting, and monitor store targets and delinquency to ensure smooth unit operations. Key Highlights: 1. Store process and personnel management 2. Sales execution and commercial team support 3. Active and external customer prospecting **Description and Responsibilities:** **Schedule:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday **Level:** Professional **Employment Type:** Service Provider \- PJ (Individual Entrepreneur) * Manage store processes and personnel; * Conduct resume screening and interviews; * Develop and implement strategies and actions for team training, development/motivation; * Keep the team updated on internal processes and company guidelines; * Regularly align sales guidelines/strategies with the team; * Execute sales and provide support to the commercial team; * Serve customers in person; * Serve customers via inbound channels; * Prospect customers actively using the CRM tool; * Prospect new customers externally through PAP (door-to-door) activities and at strategic locations; * Monitor/register local customers in the CRM to build a customer portfolio; * Track registration of new proposals in the system; * Monitor customer portfolios for future prospecting/sales; * Monitor declined applications from the analysis desk for possible re-evaluation; * Collaborate with the regional office to track sales origination; * Send invoices to customers after sale completion; * Participate in store action planning together with the regional office; * Follow sales guidelines provided by the regional office; * Monitor progress toward target achievement; * Provide feedback to the team; * Conduct post-sales follow-up with customers; * Procure consumables, office supplies, and cleaning items for the unit; * Send physical copies of contracts and invoices to Headquarters; * Prepare unit financial reports; * Collaborate with the regional office on marketing initiatives (once per month); * Monitor store delinquency; * Assist in maintaining the store’s appearance and presentation. **Requirements:** Completed bachelor's degree in Business Administration, Marketing, Commercial Management, or related fields. * **Benefits:** No benefits reported