Customer Service Intern

Description

**Position: Customer Service Intern \| Barra Mansa \- RJ** -------------------------------------------------- ### **About the opportunity:** Want to launch your career at a **transportation company**, gain hands-on experience, and truly learn how the Customer Service department operates? We have an opening for a **Customer Service Intern**, focused on **customer support**. Here, you’ll learn through real-world practice, guided by leadership and direct interaction with internal and external customers. ### **What you’ll learn and do daily** * Handle telephone customer service, meeting expectations in the manner expected; * Address and monitor requests related to delivery, transfer, and pickup; * Query and update the information system regarding interactions conducted with customers; * Record all customer complaints, route them to the relevant departments, and monitor these complaints to ensure the customer receives satisfactory resolution; * Maintain high customer satisfaction levels through accurate, effective problem resolution. ### **What we’re looking for:** * Reside in **Barra Mansa \- RJ**. * Currently enrolled in **Business Administration, Logistics, or related fields**. * Basic knowledge of **Excel and computer fundamentals**. * Strong interpersonal communication skills. * Good writing and speaking abilities. * **Proactivity and eagerness to learn** (very important!). ### **Ideal profile:** * Curious and eager to learn new things. * Organized and responsible. * Enjoys conversing, assisting people, and resolving everyday situations. * Aspires to grow professionally and gain real-world market experience. ### **Why is this position a great opportunity?** **If you’re seeking your first professional step, enjoy customer service, and thrive on daily challenges, this is your chance to learn, develop, and build your career with us!** Here, you won’t just observe—you’ll **participate, learn, and grow**.