Description
Job Summary:
Customer service for an electricity utility, identifying needs, clarifying doubts, and resolving issues with a focus on safety and credibility.
Key Highlights:
1. Customer service and support at an electricity utility.
2. Quick and efficient resolution of customer issues and inquiries.
3. Ensuring customer safety and credibility.
Provide customer service for an electric power utility, identify customer needs, clarify doubts, and resolve issues. Identify customer complaints, implement quick and efficient solutions, and ensure customer safety and credibility. Always seek the best solution within the company's established norms and procedures. Meet stipulated deadlines for issue resolution and operational performance indicators for the role, among other related activities.
**Note:** The employee works subject to the client's concession area.
**Minimum Education Level:** High School (Secondary Education)