Hotel Receptionist

Description

Job Summary: Welcoming guest service, handling check-in/check-out procedures, recording payments, managing front desk information flow, and providing administrative support. Key Highlights: 1. Focus on excellence in service and hospitality 2. Collaborative and dynamic professional environment 3. Genuine connections between staff and guests ABOUT THE COMPANY We are a 100% Brazilian hotel chain dedicated to delivering experiences that combine hospitality, elegance, and the country's cultural essence. We value genuine connections among our employees, guests, and the cities where we operate, always emphasizing excellence in service. JOB RESPONSIBILITIES * Provide guest service from arrival to departure, ensuring a welcoming experience; * Efficiently and courteously process check-in and check-out; * Receive and record payments, operating point-of-sale systems and card machines; * Organize front desk information flow, ensuring effective communication with other departments; * Support administrative tasks related to the front desk area; * Provide guidance on hotel services and recommend local leisure, dining, and transportation options. REQUIREMENTS * Prior experience as a Receptionist; * Completed high school education (ongoing undergraduate studies considered a plus); * Basic computer skills; * Spanish proficiency is mandatory; English is desirable; * Experience with TOTVS PMS system is considered a plus. JOB DETAILS * Employment type: CLT (Permanent) * Work mode: On-site BENEFITS * Meal allowance * Transportation allowance * TotalPass (wellness and gym benefit) * Collaborative and dynamic professional environment Job Type: Permanent CLT Salary: Starting from R$2.000,00 per month Benefits: * Meal allowance * Transportation allowance Education: * High school diploma (Required) Languages: * English (Preferred) * Spanish (Required) Work Location: On-site