Customer Service Internship

Description

Job Summary: Intern for customer service, providing humanized and efficient support, with a focus on guidance and resolution of requests. Key Highlights: 1. Humanized and efficient customer service 2. Support in the customer service area 3. Focus on guidance and resolution of requests Aposente Pleno is seeking an intern to work in the customer service area, providing humanized and efficient support to users, with a focus on guidance and resolution of requests. Main Responsibilities: * Customer service via telephone, WhatsApp, and e\-mail * Clarification of questions regarding company services * Recording of service interactions in the system * Assistance in organizing data and documents * Forwarding requests to responsible departments; knowledge of social security law Requirements: * Currently enrolled in high school, technical school, or undergraduate studies (Administration, Communication, or related fields) * Strong verbal and written communication skills * Basic computer literacy * Organizational skills and proactivity Preferred Qualifications: * Experience in public-facing customer service * Proficiency with digital tools * Interest in the social security field Stipend and Benefits: * Stipend: BRL 800.00 * Transportation allowance Working Hours: * 9:00 AM to 2:00 PM How to Apply: Send your resume to: curriculo1@aposentepleno.com.br Subject Line: Customer Service Internship – Aposente Pleno. Position Type: Internship Contract Duration: 12 months Compensation: Starting from BRL 800.00 per month Benefits: * Transportation allowance Work Location: On-site