**>> About Us** Here at Master, we believe in the power of connection; that’s why we are pioneers and leaders in Internet and Pay-TV services across more than 60 cities we serve in Minas Gerais and São Paulo. Our story began over 30 years ago in the Telecom market. Throughout this journey, we have counted on incredible talents who enjoyed autonomy and freedom to tackle the challenges of continuously expanding, innovating, and growing within the technology sector. That’s why we seek professionals who dream and achieve alongside us. With your talent, we will become even stronger in fulfilling our mission: Connecting people through a transformative and unforgettable experience. Do you identify with our culture? Then come connect with us! **>> Key Responsibilities:** * Manage the lifecycle of service orders requested by customers. * Contact (communication) with other departments, always prioritizing the satisfaction of internal and external customers. **>> Essential Requirements for This Role:** * High school diploma * Assertive communication skills * Proficiency in computer use **>> Working Hours:** * Monday to Friday – 8:30 AM to 6:00 PM; Saturdays – 8:30 AM to 12:30 PM (1 hour and 30 minutes lunch break); **>> Only at Master** Easy access ($) to our best Internet products; Internal initiatives Celebratory dates Contests Exclusive space for employees (corporate Instagram) Job Type: Full-time, Permanent CLT Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance