Customer Service - PA 23

Description

Job Summary: A dedicated, dynamic, and committed professional for customer service, offering products and services, supporting management, and prospecting new customers. Key Highlights: 1. Customer service and support regarding financial products and services 2. Supporting management in customer prospecting and negotiation 3. Collaborating to achieve results and goals in a cooperative environment **Description and Responsibilities:** **Working Hours:** 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT We are one of the largest cooperative systems in Brazil and are currently hiring in São Bento do Sul/SC at Sicoob Credinorte. Here, we are more than just a financial choice, and cooperation is more than a business model—it is a philosophy of life aimed at transforming the world into a fairer, happier, more balanced place with better opportunities for everyone. WOULD YOU LIKE TO JOIN US? If you are: A dedicated, dynamic, and committed professional, you may be the person we are looking for. **Challenges and Responsibilities:** Responsible for direct or telephone customer service, assisting customers with branch processes (e.g., clarifying information about their products and services, accounts, cash services, updating registration data, using ATMs, etc.), as well as offering and clarifying doubts about the Institution’s products and services; additionally, providing support to management in prospecting new customers and negotiating products and services to contribute toward achieving established results and goals. **Requirements:*** Completed or ongoing undergraduate degree in Administration, Accounting, Economics, or related fields; * Experience in customer service; * Skills in negotiation and public service; * Dynamic and proactive; * Must reside in São Bento do Sul/SC; * Immediate availability to start. **Benefits:** Medical assistance, Dental assistance, Childcare allowance, Education allowance, Profit-sharing program, Private pension plan, Life insurance, Uniform, Meal voucher, Transportation voucher