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NOC Analyst I
Indeed
Full-time
Onsite
No experience limit
No degree limit
Fairy Lake - Estr. Dom Pedro Augusto - Alto da Boa Vista, Rio de Janeiro - RJ, 20531, Brazil
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Description

Job Summary: NOC Analyst focused on visual communication and design to support internal and external initiatives, using tools such as Canva and Teams. Key Highlights: 1. Develop and maintain the NOC’s visual identity 2. Transform NOC data and processes into clear and engaging materials 3. Support NOC communication initiatives and employee engagement **Responsibilities and Duties** **What Awaits You Daily:** --------------------------------- * Develop and sustain the NOC’s communication channel via Teams * Transform NOC data, processes, and initiatives into clear, engaging, and area-identity-aligned materials * Design and standardize managerial materials (executive presentations, dashboards, reports, announcements, and institutional NOC content) * Develop and maintain the NOC’s visual identity, ensuring brand consistency and communication alignment * Use design tools—especially Canva (or similar)—to create visual assets and digital materials * Support and contribute to NOC communication initiatives (internal campaigns, employee engagement, events, and strategic communications) * Collaborate with Operations, Process, and Leadership teams to translate technical information into clear, objective visual content * Support the development of new formats, templates, and visual standards for NOC presentations and communications **Requirements and Qualifications** #### **We’re Looking For Someone Who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations; * Shows a continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To Join Our Team, It Is Essential:** ------------------------------------------------ * Reside in Rio de Janeiro; * Hold a completed undergraduate degree; * High proficiency in design and visual communication applied to corporate contexts. + Proficiency in Canva (or similar tools). + Proficiency in intranet development mechanisms within Teams. + Knowledge of: Visual Identity Design (branding and visual standardization); Digital Design (materials for internal media and digital channels); Art Direction, applied to institutional projects or internal campaigns. + Strong organizational skills, attention to detail, and aesthetic sensibility. + Ability to manage deadlines and multiple concurrent tasks. + Strong communication and interpersonal skills. **Preferred Qualifications:** ------------------ * Prior experience in operational environments, NOCs, or technical areas. * Experience creating executive presentations and visual storytelling. * Familiarity with internal marketing and corporate communication. **Additional Information:** ------------------------------- * We seek an NOC Analyst I with strong technical communication skills and proficiency in related tools, capable of conceiving and producing materials that support NOC integration initiatives with both internal and external audiences. **Additional Information** **Job Details** -------------------- * Functional Classification: P1 * Directorate: MARCIO DE AVILA DE JESUS * Department: DIR DE REDE FIXA E MOVEL NOC * Recruitment Manager: CLAUDIA DE ARAUJO CARDOSO At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in caring for our employees’ health, well-being, and quality of life! To ensure you have the best experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible Working Hours; * Meal and Food Allowance; * Medical and Dental Assistance; * Support for Serious Illnesses; * Assistance for Dependents with Disabilities; * Pharmacy Benefit; * Daycare/Babysitter Allowance; * Personal Support Program; * Claro Running; * Private Pension Plan; * Life Insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and Partnerships; * Recognition Program for Years of Service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect to Make Life More Fun and Productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as having the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other accolades. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability gains for over five years, with 1.2 million lines ported in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit operated by Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity solutions**. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining service delivery with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the future together!**

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João Silva
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