Job Summary: Professional to perform installation and repair of fiber optic networks for residential customers, pursuing service excellence and digital inclusion. Key Highlights: 1. Installation and repair services for FTTH and FTTA networks 2. Focus on service quality and excellence 3. A connected and technology-passionate team We are Alloha Fibra, the largest independent fiber optic group in Brazil. A connected and united team, passionate about technology and transformation, delivering high-speed internet to every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—people who dream big and want to make a difference! **Responsibilities and Duties** To build this team with us, the candidate will be challenged to: * Perform installation and repair services for FTTH and FTTA network technologies for residential customers; * Repair/correct service failures, including slow speed, Wi-Fi issues, no connectivity, intermittent connections, etc.; * Remove cables from canceled customers to free capacity for new customers; * Assess network availability when the commercial team is uncertain whether coverage exists in a given area; * Relocate equipment within the same residence (room-to-room relocation); * Relocate equipment to a new address upon customer request; * Perform upgrades—replacing or adding equipment when customers change their service plans; * Attend trainings and meetings when invited; * Perform other duties consistent with the role. **Requirements and Qualifications** Ideal Candidate Profile: * Completed high school education; * Valid Brazilian driver’s license, Category B (permanent); * NR-10 (electrical safety) and NR-35 (work at height) certifications preferred; * Intermediate Microsoft Office proficiency; * Flexibility regarding working hours and willingness to travel; * Prior experience in telecommunications companies preferred. **Additional Benefits** * Medical insurance * Dental insurance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão – PCD-dependent support benefit * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (available to Amil health plan members) * E-learning platform on the company intranet * Tour House: 5%–12% discounts on airline tickets, hotel bookings, and car rentals * Movida: 10% discount applied to daily rental rates * Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil**, Alloha Fibra is today the largest independent fiber optic group in the country. This achievement is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything they do—always focused on delivering the best products, services, and customer care. **We value diversity**, reflected in our employees and customers across all regional and social dimensions—since we operate in 864 cities across 22 Brazilian states, with a fiber optic network spanning over 140,000 kilometers and serving 1.6 million subscribers. Here, you’ll find one unified team operating **interconnectedly**, dedicated to **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our environment into a collaborative space that values people and business sustainability. For more information, visit https://alloha.com/