Junior IT Support Technician

Description

Summary: An entry-level IT professional, a Junior IT Support Technician helps users with computer systems, software, networks, and technical issues, ensuring smooth daily IT operations. Highlights: 1. Provide technical support for computers, printers, software, and networks 2. Troubleshoot hardware and software issues (onsite or remote) 3. Maintain IT equipment and perform routine checks A **Junior IT Support Technician** is an entry\-level IT professional responsible for helping users with computer systems, software, networks, and technical issues. They ensure smooth daily IT operations by troubleshooting problems, maintaining equipment, and providing technical assistance. Key Responsibilities * Provide **technical support** for computers, printers, software, and networks * Install, configure, and update operating systems and applications * Troubleshoot hardware and software issues (onsite or remote) * Set up new user accounts, devices, and email access * Maintain IT equipment and perform routine checks * Document issues, solutions, and support requests * Assist senior IT staff with larger projects or system upgrades Required Skills * Basic knowledge of **Windows/Mac OS, networking, and hardware** * Problem\-solving and troubleshooting ability * Good communication and customer service skills * Attention to detail and organization * Willingness to learn new technologies Education \& Certifications * Diploma or degree in IT, Computer Science, or related field * Entry\-level certifications such as **CompTIA A\+**, **Microsoft Fundamentals**, or **Cisco CCNA** are often helpful Job Types: Full\-time, Part\-time Pay: R$50,000\.00 \- R$70,000\.00 per year Expected hours: 40 per week Work Location: In person