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Job Summary: Professional to perform credit recovery activities, implement policies, and manage customer service center requests. Key Highlights: 1. Credit recovery activities 2. Implementation of credit recovery policies 3. Management of customer service center requests Deltasul is a company that believes in relationships built on integrity, responsibility, teamwork, and dedication. We are seeking professionals who identify with this role, as well as our company’s culture and values. If you are one of these individuals, please send your resume to us! **Responsibilities and Duties** * Perform credit recovery activities * Implement credit recovery policies * Receive and forward requests via the Customer Service Center **Requirements and Qualifications** * Completed High School education * Technical course in Accounting Sciences, Administration, or related fields (preferred) * Experience in cashier or credit department routines * Proficiency in Microsoft Office tools * Mathematics * Basic knowledge of collection operations **Additional Information** * Transportation allowance * Unimed health insurance plan * Competitive remuneration aligned with the position * On-site cafeteria **Our Story** We began our journey in 1952 as Ferragens Mirandoli in Três Passos, a city in the interior of Rio Grande do Sul. Our history reflects an entrepreneurial and pioneering culture, positioning us as one of the leading retail companies in the state’s interior, specializing in furniture, home appliances, and life-enabling solutions. In 1998, our brand evolved into Deltasul, and we continued contributing to delivering a wide variety of products to all residents of Rio Grande do Sul through excellent customer service and streamlined, accessible credit options. We aim not only to include our customers in the consumption experience but also in transforming their homes into true havens—comfortable, high-quality, and beautiful. Over these 70+ years, the world has changed—and so have we—without losing our roots. Our customer remains our top priority, and strengthening trustworthy, credible relationships is our daily commitment. We reinforce these values in our interactions with suppliers, employees, and especially with all our customers—from in-store service, delivery and assembly, to all other services offered to make their homes the best place in the world. **Mission** Make your home the best place in the world. **Vision** To be an efficient and innovative company that delivers a positive and differentiated experience in the sale of products and services. **Our Values** Connection with People People are at the heart of everything we do. We build genuine, welcoming, and unique relationships with our customers and employees. Integrity We act ethically and respectfully in our relationships with customers, employees, and suppliers. Customer Focus We go the extra mile for our customers. We make decisions prioritizing service excellence—both internally and externally—and provide attentive service grounded in active listening to create solutions and resolve issues. Continuous Improvement We constantly evolve and adapt our processes in pursuit of excellence. Improvement is an endless learning journey, which is why we are passionate about the process itself. Innovative Attitude Every day, we take responsibility for creating the reality we wish to live in—thinking and acting to make things happen. We are the protagonists of our own future. Sustainability We preserve the financial sustainability of our business, as well as environmental and social sustainability within the communities where we operate.
