Description
Job Summary:
The professional will monitor and provide operational support to cashiers, resolve customer service and billing issues, and collect funds.
Key Highlights:
1. Operational support and monitoring of cashiers
2. Resolution of customer service and billing issues
3. Polite, courteous, and satisfactory customer service
**Job Description**
* Monitor cashiers' operational work and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at cash registers, escalating decisions as required.
* Review and approve/deny purchases requiring verification for customer release.
* Collect funds from cash registers.
* Provide polite, courteous, and satisfactory customer service.
**Working Hours**
* Monday to Saturday, from 12:00 PM to 2:00 PM and from 4:00 PM to 9:40 PM. Sundays on rotating schedule.
**Prerequisites**
* Must be over 18 years of age.
* Prior experience with cash handling and customer service.
* High school diploma.