The Cost and Claims IT Management is responsible for ensuring excellence in the Provider's experience throughout their entire journey, with a focus on technological solutions that support authorization request processes, submission and processing of medical bills. Efficient and secure management of reimbursement requests made by our beneficiaries is also an essential part of the area's activities. With a focus on innovation, agility, and quality, the area operates strategically to ensure integration and proper functioning of the systems involved in the cost and claims chain, directly contributing to business sustainability and to the satisfaction of providers, customers, and beneficiaries. **Responsibilities and Duties** * Plan, develop, and execute test scenarios and cases (manual and/or automated), focusing on functional and technical validation of developed solutions. * Ensure software delivery quality by validating requirements, acceptance criteria, and adherence to business rules. * Collaborate with development, product, and business teams to identify defects, propose improvements, and anticipate risks. * Conduct regression, integration, performance, and usability testing, ensuring system stability across different environments. * Lead defect analysis, supporting the team in investigating and prioritizing incidents found during user acceptance testing or production. * Contribute to structuring automated testing strategies, selecting appropriate tools and frameworks (e.g., Selenium, Cypress, JUnit, etc.). * Actively participate in agile ceremonies (dailies, plannings, reviews), ensuring visibility of quality validation progress. * Support defining quality metrics and test indicators, providing managerial insights on coverage, defects, and QA process evolution. * Maintain test documentation, execution evidence, and standardization of quality artifacts. * Stay up-to-date on QA best practices and testing tools, promoting continuous improvement of quality assurance processes. . **Requirements and Qualifications** * Completed or ongoing degree in Computer Science, Computer Engineering, Information Systems, or related fields. * Proven experience in developing and executing functional and non-functional test plans and cases. * Solid knowledge of agile methodologies (Scrum, Kanban) and management tools (Jira, Azure DevOps, etc.). * Familiarity with automated testing tools such as Selenium, Cypress, Postman, JUnit, TestNG, among others. * Experience with REST/SOAP API testing and tools such as Postman or SoapUI. * Analytical ability to identify and document defects, emphasizing traceability and reproducibility. * Strong interpersonal communication skills and ability to work in multidisciplinary teams. **Nice-to-have:** * Knowledge of CI/CD and automated testing pipelines (Jenkins, GitLab CI, etc.). * Experience with BDD/TDD and frameworks such as Cucumber. * Hands-on experience with performance and load testing (JMeter, K6, etc.). * Experience with databases (SQL queries) for backend validations. * Relevant QA certifications (e.g., CTFL/ISTQB, Selenium Certification, etc.). **Additional Information** **BENEFITS** **Flexible Meal and Food Allowance;** **Health Insurance;** **Dental Insurance;** **Wellhub and TotalPass;** **Exclusive Bio Ritmo Gym for Employees:** at the Headquarters Complex; **Profit Sharing Program \- PLR;** **Stock Ownership Program: Porto em Ação:** complementary to PLR until 2025; **Sand Courts and Multipurpose Sports Courts:** at the Headquarters Complex; **Transportation Allowance;** **Van Transportation Services;** available at major access stations to Porto (Luz, Barra Funda, Santa Cecília, and Júlio Prestes); **Extended Parental Leave:** up to 40 days for all family configurations; **Extended Maternity Leave** of 6 months.; **Medical Outpatient Clinic with Specialties:** at the Headquarters Complex and Barra Funda; **Childcare or Nanny Assistance;** **Life Insurance;** **Private Pension Plan \- PortoPrev;** **Discounts on Products and Services;** **Scholarship Program: Reimbursement for undergraduate, graduate, or MBA studies;** **Monthly Running Events:** subsidy for major street races in São Paulo **Language Reimbursement (English or Spanish);** **Porto Theater:** exclusive sessions for Employees; **Library;** **Rest Room:** at the Headquarters Complex **Game Room:** at the Headquarters Complex **Massage and Podiatry Services:** at the Headquarters Complex **Work Location:** Campos Elíseos Porto is much more than an insurance company: it is a massive ecosystem leveraging technology to create solutions through four business verticals: **Porto Bank, Porto Saúde, Porto Seguro, and Porto Serviço**. The reputation and recognition earned over more than seven decades reinforce Porto’s scale — a business reference company built by and for people. Here, 13,000 employees proudly wear their hearts on their sleeves — **proud to be part of a solid and ethical organization** that **turns dreams into fantastic realities** for our more than 15.8 million customers. We operate through over 101 branches and regional offices across Brazil. Learning is part of our DNA, and here you’ll have **incentives, tools, and great people to learn and grow every day**, in an inclusive and safe environment where everyone can be themselves and take pride in who they are — fostering respect and **living fully and well-being in a genuinely human company.** **DIVERSITY & INCLUSION AT PORTO** At Porto, we value diversity and believe that a plural team is essential for the development of our entire business, society, and each individual — because we understand that every person is unique in building a more innovative and inclusive environment. Together, we work daily to build a safe, free, and welcoming space with greater plurality and respect. Therefore, we **strongly encourage applications from women, Black and Indigenous people, people with disabilities, and LGBTQIA+ individuals** for all our positions.