Job Summary: A telecommunications company is seeking a Customer Service and Support Operator to clarify inquiries, provide technical assistance, and influence customers. Key Highlights: 1. Clarify customer inquiries via chat and telephone 2. Provide necessary technical assistance and support 3. Influence customers to purchase services A telecommunications company is seeking a Customer Service and Support Operator in Santa Cruz do Sul (Centro). Contel Telecom is a company specialized in telecommunications services, offering telephony, internet, and data solutions for businesses and residential customers. **Responsibilities:** Clarify customer inquiries via chat and telephone; provide necessary technical assistance and support. Influence current and potential customers to purchase our services. Contact customers to assess their experience and satisfaction. Previous experience as a Technical Support Agent, Customer Service Analyst, Help Desk Assistant, or Customer Service Consultant may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Employment Type: Full-time, on-site. * Work Schedule: Full-time * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
