Customer Service Assistant

Description

Job Summary: The professional will be responsible for customer service, resolving and closing Customer Pending Records (CPR), and opening incidents for carriers. Key Highlights: 1. Opportunity for professional growth and development. 2. Excellent work environment. 3. Investment in employee well-being. Metalúrgica Mor \| Santa Cruz do Sul \- RS \| On-site Job Description * Provide customer service; * Open, resolve, and close Customer Pending Records (CPR); * Open incidents for carriers. Responsibilities and Duties . Requirements and Qualifications * Proficiency in computer applications (Word and Excel); * Completed high school education; * Flexible availability for working hours. Desired Qualifications * Currently pursuing or having completed a bachelor's degree in administration, accounting, logistics, secretarial studies, or a related technological course. Salary Range To be determined Employment Type CLT Benefits * Excellent work environment * Dental care assistance * Medical care assistance * On-site cafeteria * Quality transportation * Attendance bonus * Growth opportunities * Profit-sharing program (PPR) * Confirmation bonus * Temporary bonus * Unimed health plan for permanent employees * Discounts on Mor products About the Company Mor is a Brazilian company committed to creating innovative, high-quality solutions for consumers' daily lives. Over its 60-year history, we have distinguished ourselves in the home, camping, and leisure products market. In addition to offering imported products across our extensive catalog, we manufacture a wide variety of summer, barbecue, and laundry items. In recent years, our thermal bottles, thermal boxes, and kettles—produced at our headquarters—have stood out for their exceptional quality, as has our in-house aluminum production, which expanded our ladder manufacturing capabilities. Valuing people remains and will always be our core value. Today, our executive team consists exclusively of individuals who grew with the company. With over 3\.000 employees during peak season, we continuously invest in everyone's well-being. It is through our people that we grow and annually promote employees to various levels and positions. We look forward to welcoming you to our team soon!