Job Summary: Professional responsible for tracking, releasing, and controlling orders, ensuring customer request fulfillment and compliance with company policies. Key Highlights: 1. Customer service and satisfaction 2. Order control and compliance 3. Order portfolio management and updating **Description** Track and release orders in the portfolio; keep dates updated; allocate and release shipments; monitor and control inventory; control advance and scheduled orders with delivery forecasts and order base date; control shipments related to goods collected at the company. **Responsibilities and Duties** Ensure fulfillment of requests received from customers, sales representatives, and commercial managers, aiming for their satisfaction; control orders to ensure compliance with company policies and applicable legislation (taxes); contribute to accurate updating of the order portfolio; contribute to order fulfillment according to FEC (Fulfillment Execution Criteria); ensure compliance in order allocation and release; contribute to keeping reports and documents up to date; contribute to reducing order processing time; ensure achievement of daily targets. **Requirements and Qualifications** Currently pursuing a bachelor's degree in Administration, Accounting, Law, Economics, Executive Secretariat, or a Technologist degree in related fields; proficiency in computer applications, Excel and Word (basic).
João Silva
Indeed · HR
João Silva
Indeed · HR
