Description
Job Summary:
Professional responsible for tracking orders, controlling inventory, managing shipments, and ensuring customer satisfaction and compliance with company policies.
Key Highlights:
1. Order tracking and release
2. Inventory monitoring and control
3. Ensuring customer service and satisfaction
Description:
* Track and release orders in the order portfolio; keep delivery dates updated;
* Allocate and release shipments;
* Monitor and control inventory;
* Control advance and scheduled orders, including delivery forecasts and order baseline dates;
* Control shipments related to goods collected at the company.
Responsibilities and Duties
* Ensure timely response to requests received from customers, sales representatives, and commercial managers, aiming for their satisfaction;
* Control orders to ensure compliance with company policies and applicable legislation (taxes);
* Contribute to accurate updating of the order portfolio;
* Contribute to order fulfillment according to FEC (Final Expected Completion);
* Ensure compliance in order allocation and release;
* Contribute to keeping reports and documents up to date;
* Help reduce order processing time;
* Ensure achievement of the daily target.
Requirements and Qualifications
* Currently pursuing a bachelor's degree in Administration, Accounting, Law, Economics, Executive Secretariat, or Technology in related fields;
* Proficiency in computer applications: Excel and Word (basic).
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