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Job Summary: A professional to develop projects and conduct social monitoring, mediate relationships, and promote improved quality of life for employees and communities. Key Highlights: 1. Implementation of Social Service projects and community support 2. Conflict mediation and social support for employees 3. Monitoring employees on leave and facilitating access to benefits **Job Description** * Develop Social Service department projects, contributing to initiatives aligned with the Institutional Policy; * Conduct various types of social monitoring, mediating conflicts between employees and the company; * Carry out activities aimed at improving the quality of life in communities surrounding stores, through donations, social support to communities, and educational lectures; * Receive and analyze community-related requests and social initiatives originating from various company departments or municipal authorities; * Conduct socioeconomic assessments of employees to understand their social profiles, as well as services related to leisure, food, health, etc.; * Refer identified cases to specialized services for support and/or monitoring, based on severity and/or vulnerability; * Systematically monitor employees on medical leave, sickness benefit, work-related accident leave, maternity leave (from the start of leave through return and reintegration to work), and other occasional leaves; * Act as a facilitator for employees regarding social security matters, including work-related accidents, medical evaluations, retirement, and benefit approvals. **Prerequisites** * Bachelor's degree in Social Service or Psychology; * Experience in an organizational environment; * Knowledge of safety programs such as PPRA, PCMSO, PPCI, etc.
