Receptionist

Description

Job Summary: In-person, telephone, and WhatsApp customer service; appointment scheduling for consultations and exams; medical schedule management; patient and team support. Key Highlights: 1. Patient and medical team support 2. Medical schedule management 3. Public service **Position: Receptionist** **Location:** Setor Oeste – Goiânia/GO **Compensation:** * Base salary: **R$ 1.621,00** * Bonus: **R$ 217,50** * **Average monthly total:** **R$ 2.246,92** (base + bonus + attendance bonus + stability bonus) **Benefits** * Transportation allowance: **R$ 8.60** (2 trips per business day, for those using public transportation) * Meal allowance: **R$ 15.00** per business day (Ticket card) * Attendance bonus: **R$ 125.00** * Stability bonus: **R$ 312.58** * Service length bonus (internally defined) * Comprehensive health insurance – **Hapvida** * Partial dental insurance – **Uniodonto** * Breakfast provided at the company * Break room equipped with microwave ovens * Internal training programs * Birthday gift card worth **R$ 50.00** **Working Hours** Monday to Friday, from **8 a.m. to 6 p.m.**, with a **1-hour and 12-minute lunch break**. **Requirements:** * Completed high school education * Basic knowledge of Microsoft Office Suite * Intermediate to advanced typing skills * Experience in public service, reception, secretarial work, or related fields **Main Responsibilities** * Provide in-person, telephone, and WhatsApp customer service * Register patients in the system * Schedule consultations and exams * Manage medical schedules * Support patients and the medical team * Guide and clarify doubts regarding consultations and exams * Issue health insurance authorizations * Collect payments for consultations and procedures * Maintain internal system records and controls * Safeguard confidential information and company equipment Employment type: Full-time, CLT permanent position Payment: R$1.621,00 – R$2.246,92 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance