Deltasul is a company that believes in relationships based on integrity, responsibility, teamwork, and dedication. We are looking for professionals who identify with the role, culture, and values of our company. If you are one of these people, send us your resume! **Responsibilities and duties** * Perform credit recovery * Apply credit recovery policies * Receive and forward requests through the Customer Service Center **Requirements and qualifications** * High school diploma * Technician in Accounting Sciences, Administration, or related fields desired * Experience in cash handling or credit operations * Office tools * Mathematics * Knowledge of collection operations **Additional information** * Transportation allowance * Unimed health plan * Competitive remuneration * On-site cafeteria **Our story** We began our journey in 1952 as Ferragens Mirandoli, in the city of Três Passos, in the interior of Rio Grande do Sul. Our history carries an entrepreneurial and pioneering culture, making us one of the leading retail companies in the state's interior in the furniture, appliances, and household solutions sector. In 1998, our brand changed to Deltasul, and we continue contributing so that a wide variety of products reaches all gaúchos, through excellent service and fast, simplified credit options. We aim to include our customers not only in the consumption experience but also in transforming their houses into true homes, with comfort, quality, and beauty. In over 70 years of history, the world has changed, and we have evolved along with it, yet we haven't lost our roots. Our customer is always first, and strengthening relationships based on trust and credibility is our daily commitment. We strive to reinforce these values in our interactions with suppliers, employees, and especially all our customers, from in-store service to delivery and assembly, and in all other services offered to make their homes the best place in the world. **Mission** Make your home the best place in the world. **Vision** To be an efficient and innovative company that promotes a positive and distinctive experience in the sale of products and services. **Our Values** Connection with people People are at the center of what we do. We relate in a genuine, welcoming, and unique way with our customers and employees. Integrity We act ethically and respectfully in our relationships with customers, employees, and suppliers. Customer focus We do more for our customers. We make decisions prioritizing excellence in service, both internally and externally. We provide attentive service and use active listening to create solutions and solve problems. Continuous improvement We evolve and adapt our processes constantly in pursuit of excellence. Improvement is endless learning, which is why we are passionate about the journey. Innovative attitude We take daily responsibility for creating the reality we want to live in, thinking and making things happen. We are the protagonists of our own future. Sustainability We preserve the financial sustainability of the business, as well as environmental and social sustainability in the communities where we operate.