TRACKING SUPPORT TECHNICIAN

Description

Job Summary: Professional to oversee tracker installations and maintenance, serve customers, and validate installation quality in a dynamic environment. Key Highlights: 1. Dynamic and results-oriented work environment 2. Significant opportunities for career growth and development 3. Collaborative and relaxed TOPCON \- CONCRETE EXPERTISE COMBINED WITH HIGH TECHNOLOGY We develop solutions that connect, innovate, and optimize processes for concrete producers, enabling scalability in concrete operations. Would you like to join a company offering the most powerful and comprehensive suite for ready-mix concrete plant management? Here, you will find a dynamic, results-oriented, collaborative, and relaxed work environment, along with significant opportunities for career growth and development! Visit our website to learn more: www.topconsuite.com **Responsibilities:** * Oversee tracker installations and maintenance. * Provide customer support regarding tracking concepts and the platform. * Schedule and certify electrician technicians, guiding the installation/maintenance process. * Request reverse logistics of equipment sent to customers. * Validate installation quality by auditing correct processes and procedures. **Requirements:** * Education: Bachelor's degree in Engineering or related fields. * Intermediate proficiency in Excel / Google Sheets. * Basic knowledge of electrical systems. * Customer service experience. * Analytical ability and problem-solving skills. * Strong interpersonal skills. * Excellent verbal and written communication skills. * **Weekend availability is mandatory under a 6x1 rotating schedule.** **Benefits:** * Meal Allowance * Health Insurance * Dental Insurance * PLR \- Profit and Results Sharing * Study Incentive * Life Insurance * Total Pass * Créditas * Birthday Gift Allowance * Christmas Bonus * Partnership Program **Additional Information:** * Salary negotiable * CLT employment regime * **Weekend availability is mandatory.**