IT Assistant

Description

Job Summary: Professional responsible for technical support, installation, configuration, and maintenance of computers, networks, and systems. Key Highlights: 1. User and system technical support 2. IT infrastructure maintenance 3. Equipment control and inventory RESPONSIBILITIES Install, configure, and maintain computers and laptops (Windows and basic Linux environments); Provide technical support to users, resolving daily issues (hardware, software, and access); Assist in network configuration and maintenance (internet, IP, routers, and connections); Install and support Microsoft Office suite and other company-used systems; Support identification and resolution of equipment failures (basic hardware knowledge); Log support requests and track technical tickets; Assist in equipment control and IT inventory management. REQUIREMENTS Experience or knowledge in user technical support; Knowledge of operating system installation and configuration (Windows); Basic networking knowledge (IP, DNS, routers, and Wi\-Fi); Proficiency with Microsoft Office suite; Basic hardware knowledge; Organizational skills, strong communication, and proactivity. PREFERRED QUALIFICATIONS Knowledge of Linux; Experience with Active Directory; Familiarity with Azure or Google Workspace; Knowledge of ITIL; Experience with remote support tools; **Certifications in the field (e.g.:** CompTIA A\+, Microsoft, etc.); Basic scripting knowledge (PowerShell or Bash); Experience with management systems (ERP). WORK SCHEDULE Monday to Friday, 8:00 AM to 6:00 PM (1 hour and 12 minutes for lunch) BENEFITS Meal allowance: BRL 540 Unimed health insurance (Gold Plan) and HapVida dental insurance Tuition discounts for undergraduate / postgraduate programs at UNIRP and UNIP Monthly discount for X Prime gym membership Monthly discount for language courses at CCLI ADDITIONAL INFORMATION 100% on\-site work in São José do Rio Preto \- SP.