Description: To participate in our process, you must have: * Bachelor’s degree in Law, Business Administration, Economics, Engineering, or related fields. * Previous experience in collections or related areas. * Analytical skills and ability to work with large volumes of data. * Advanced knowledge of Excel and BI (Business Intelligence) tools. * Good communication and interpersonal skills. * Ability to work independently and as part of a team. * Knowledge of collections management systems will be an advantage. On a day-to-day basis, you will: * Analyze the performance of collections portfolios. * Develop and implement data-driven collection strategies. * Identify opportunities for improvement in collection processes. * Prepare management reports and performance indicators (KPIs). * Collaborate with IT and operations teams to optimize collections systems and tools. * Interact with collection agencies. * Conduct market research and benchmarking to identify best practices. * Update Collection Policies. * Ensure compliance with internal policies and external regulations. 2511210202471323191