Fiscal/Accounting Support Analyst - Trainee

Description

Job Summary: We are seeking a professional to provide technical support to ERP system users, focusing on fiscal, accounting, and financial modules, identifying and resolving issues. Key Highlights: 1. Specialized ERP technical support 2. Technical problem analysis and resolution 3. Continuous process improvement We seek a professional to provide technical support to ERP system users, focusing on fiscal, accounting, and financial modules, identifying and resolving operational and technical issues—either through temporary solutions or by escalating software defect corrections. **Responsibilities and Duties** * Provide user support for service requests classified as support; * Simulate scenarios and analyze logs to identify systemic or user-related errors; * Diagnose and resolve technical issues, or propose alternative solutions until definitive issue resolution; * Document actions taken and forward identified software corrections to maintenance; * Perform root cause analysis and propose definitive or temporary solutions; * Contribute to process improvement and updating of technical procedures. **Requirements and Qualifications** * Currently pursuing or having completed a bachelor’s degree in Accounting Sciences; * Analytical and problem-solving skills; * Strong verbal and written communication skills; * Organizational skills and proactivity; ________________________________________________________________________________ Desirable Requirements * Experience using ERP systems (IT support, technical consulting, implementation, etc.); * Knowledge of ERP system operational routines, especially fiscal and accounting modules; * Knowledge of tax legislation, SPEDs, chart of accounts, accounting entries, fiscal and accounting reports, and tax and contribution calculations; * Knowledge of SQL; **Additional Information** Ticket Card (Meal or Food Allowance); National Unimed Health Plan (100% company-paid monthly premium); DentalUni Dental Plan (Co-payment); Group Life Insurance; Financial Benefits Agreements; Multi-Benefit Card; Partnership with higher education institutions; 40-hour weekly work schedule with flexible hours; Reduced core working hours on Fridays; On-site work in Maringá-PR. **Join Sabium Sistemas: Where Technology and Talent Transform Businesses** For over three decades, **Sabium Sistemas e Tecnologia** has led the market in Enterprise Resource Planning (ERP) integrated management solutions, with specialized expertise in the furniture and home appliance sectors. Since 1989, we have been driven by a mission: **to simplify, modernize, and optimize our clients’ enterprise management**, delivering cutting-edge technology that truly transforms results. With a consolidated presence across multiple Brazilian states, our expertise positions us as an innovation benchmark. We continuously invest to ensure our solutions align with market best practices, integrating processes and enabling strategic decision-making through real-time management and cloud-based solutions. **We Value Our Greatest Asset: You!** At Sabium, we believe that **strong companies are built by committed people**. Our work environment fosters collaboration, idea exchange, and continuous development. Here, we value each employee’s talent and potential, providing a space where you can grow, innovate, and make a difference. Working at Sabium means joining a highly qualified and committed team dedicated to creating solutions that positively impact our clients and the market. We know that delivering the best technologies requires cultivating an environment that inspires, challenges, and recognizes the contributions of those beside us. **Why Join Sabium?** * **Innovation as a priority**: Stay ahead of technological trends with a company that lives and breathes innovation. * **Collaborative culture**: A space where your ideas are heard, valued, and turned into real solutions. * **Professional growth**: We invest in your development so you can grow alongside us. * **Market impact**: Help build technologies that truly make a difference for businesses across Brazil. If you’re looking for a place where your talent is recognized and where technology and people work together to transform businesses, Sabium is the right place for you. **Come join our team and build the future with us!**