Description
Job Summary:
Responsible for online customer service and commercial support, ensuring order organization, product information accuracy, and a humanized relationship with customers.
Key Highlights:
1. Online customer service via WhatsApp and Instagram
2. Commercial support and catalog updates
3. Humanized relationship with customers
**Requirements:**
Completed high school education;
Experience in customer service (WhatsApp and Instagram);
Proficiency in entering orders into systems;
Strong writing and digital communication skills;
Organizational skills and attention to detail;
Proactivity and interest in the children's fashion industry.
**Responsibilities:**
Provide online customer service via WhatsApp, Instagram, and other contact channels;
Input and track orders in the internal system;
Send product photos and information to customers, ensuring clarity and response efficiency;
Support the sales team with catalog updates and new product announcements;
Maintain relationships with both existing and new customers, delivering humanized and efficient service;
Contribute to the smooth operation of administrative routines (document organization, spreadsheets, and product registrations in the system).
Compensation: R$1\.800,00 \- R$2\.100,00 per month
Benefits:
* Medical assistance
* Fuel allowance
* Life insurance
* Meal voucher
* Transportation voucher
Workplace: On-site