Receptionist (Temporary)

Description

Job Summary: Marista College of Londrina is seeking a Temporary Receptionist to serve employees, former employees, and service providers while maintaining organization and communication. Key Highlights: 1. Assist in serving employees and service providers 2. Ensure proper routing of requests and efficient communication 3. Maintain the workplace, ensuring organization and a positive experience Have you ever considered transforming the world through education? Marista College of Londrina, part of Marista Brasil, is looking for a professional to work as a **Temporary Receptionist**, someone who seeks to lead the necessary transformations for new times—building bridges and positively impacting the lives of thousands of children and young people.  **Responsibilities and Duties** * Assist in serving employees, former employees, and service providers by greeting them and appropriately addressing their needs. * Notify responsible departments of individuals arriving at reception and correctly direct them. * Ensure proper routing of requests, maintaining clear and efficient internal communication to prevent issues. * Encourage users to self-serve via telephone and the CMS Portal. * Safeguard documents delivered to reception for processing in the CMS, keeping them organized and secure until handed over to the responsible party. Examples: onboarding documents, vacation request forms, police reports, CTPS updates. * Arrange internal distribution of documents and correspondence addressed to CMS, ensuring delivery to the intended recipient and preventing loss. * Support CMS reception in handling telephone inquiries. * Guide employees and former employees by clarifying doubts based on the service forms available on the CMS Portal. * Provide service to employees and former employees by opening support tickets on their behalf when requested. * Inform the ticket number and estimated response time so the requester can track the status of their request. * Maintain the workplace, ensuring tools, documents, equipment, and furniture remain organized, thereby guaranteeing visitor well-being and a positive experience. **Requirements and Qualifications** * Completed high school (mandatory); * Prior experience in customer service and reception; * Strong verbal and written communication skills; * Courteous demeanor and professional conduct during in-person and telephone interactions; * Confidentiality and discretion in handling information; **Additional Information** We have a significant presence in 78 countries. In Brazil, we operate 98 basic education units across 20 states and the Federal District, driven by a mission that grows stronger every day. We are a story written by many people united to face challenges and go beyond daily. If you wish to join a family with many accents but one voice, we want to meet you. Join us and help transform the world through education. Marista Brasil — Many stories. One purpose. **Our offered benefits include:** * Copayment-based Unimed Health Plan (the educator’s monthly premium is fully covered by Marista Brasil); * Dental Plan; * Private Pension Plan; * School tuition discount (early childhood, elementary, and high school); * Free parking; * Quality of Life Program; * Life Insurance; * Payroll-deductible loan; * Well Hub (Gympass); * School incentive program; * Psychological, legal, financial, and social assistance; * Benefits Club **Working hours:** 30 hours per week. For over two hundred years, in France, the young priest Marcelino Champagnat gathered friends around his dream and founded a community dedicated to educating and evangelizing children, adolescents, and young people—especially those most in need. The Marist Brothers continued Saint Marcelino’s legacy and expanded this mission to more than 82 countries worldwide. As Marista Brasil, our unity embraces and respects regional particularities, contributing to broader national recognition of the Marist educational proposal for its quality and excellence. Through synergistic governance practices, Marista Brasil connects people and ensures institutional sustainability and the enduring nature of its mission. Join this multicultural and diverse family that strives to lead the transformations needed for new times and build innovative educational proposals meeting today’s societal needs.