Reception Agent

Description

If your purpose is to inspire people to care for others, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been in the market for 38 years. We have become a leading group in Diagnostic Medicine, offering over 7,300 healthcare services, including clinical analyses, imaging diagnostics, vaccinations, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and, last year, launched Rita Saúde, an integrated healthcare service platform. We are recognized in Brazil and Latin America as one of the Best Companies to Work For, for over 18 consecutive years. Our strong organizational culture fosters an environment of respect, development, diversity, and inclusion. With over 6,700 employees, we operate in 12 states and the Federal District, with 323 units distributed from north to south across the country. Would you like to learn more about our brand? Visit www.sabin.com.br or follow our official social media: Linkedin Sabin Medicina Diagnóstica | Instagram @sabinmedicinadiagnostica | Facebook Sabin Medicina Diagnóstica | **Responsibilities and duties** * Serve customers with empathy and quality at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider's established policies; * Provide customer service ensuring all necessary information for exam completion is collected, following the company's defined processes; * Negotiate with customers regarding prices and payment methods (according to company-approved procedures); * Perform other duties relevant to the position; * Ensure confidentiality and security of information, adhering to information security and data protection policies and regulations. **Requirements and qualifications** * Completed high school education; * Strong interpersonal skills; * Good communication abilities; * Capacity for negotiation and persuasion; * Prior experience in customer service is desirable. **Additional information** * **Benefits designed for your daily life:** Transportation allowance, Meal or Food allowance; * **Benefits for your Health and Well-being:** Health and Dental plans, Extended maternity and paternity leave, Life insurance; * *Benefits may be subject to changes.* A leader in healthcare, distinguished in people management and female leadership, committed to sustainable best practices and active in the communities it serves, Grupo Sabin was born in the federal capital from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa, in 1984. Today, it brings together nearly 7,000 employees united by the purpose of inspiring people to care for others. Present in 14 states plus the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility across its 354 units spread throughout the country. Grupo Sabin's healthcare ecosystem integrates a portfolio of businesses encompassing clinical analyses, imaging diagnostics, pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary care services, contributing to population health management through coordinated programs and care pathways via Amparo Saúde, and the integrated healthcare services platform—Rita Saúde—a digital solution that partners with pharmacies, doctors, and other professionals, promoting access to quality and efficient healthcare. With the goal of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020—an innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector based on science, efficiency, and customer experience. As a solid, visionary national company with well-established values, genuinely committed to an ESG agenda and providing health and wellness services to support its clients' healthcare journey from North to South of the country, Grupo Sabin supports the Instituto Sabin. Since 2005, the institute has carried out impactful social actions in communities where the company operates, focusing on improving quality of life, well-being, and prosperity, while promoting social innovation. Throughout this journey, the Institute has positively impacted the lives of over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on job openings available at Sabin units across Brazil. After all, we invest in structured processes to bring into our Group individuals engaged with our purpose and values. *Stay alert and avoid falling for scams! We do not charge any fees at any stage of our selection processes.*