Collections Assistant

Description

Job Summary: We are seeking a professional to actively and receptively engage with customers, negotiate outstanding debts, issue payment documents, and support collections management. Key Highlights: 1. Real impact on corporate economics and risk reduction. 2. Opportunity to grow in an environment that values security and innovation. 3. Mission to protect lives and optimize routes with purpose. At Ponto Track, we pursue **innovation, security, and efficiency**. We develop vehicle tracking, driver monitoring, and fuel management technological solutions to deliver **genuine peace of mind to those who trust us**. Here, you will work on a mission with weight: protecting lives, optimizing routes, and ensuring every kilometer matters. Our team is driven by purpose—not just numbers. **Why choose Ponto Track?** * Real impact: we help companies save money, reduce risks, and operate more sustainably. **Benefits that matter to you:** * **CAJU Meal Card (Visa brand):** Complete freedom to use your benefit wherever you prefer. * **Integrated Health and Well-being:** Uniodonto Hospital and Dental Health Plans, extendable to your dependents. * **Mental Health Focus:** Exclusive partnership with a psychology network, reinforcing our commitment to your emotional balance. * **Quality of Life:** Access to Wellhub (Gympass) to care for your physical health and energy. * **Family Support:** Daycare allowance for mothers returning from maternity leave (up to the child’s first birthday) and a Welcome Baby Gift Basket to celebrate this special moment. * **Your safety—and your family’s—matters:** Free vehicle tracker. * **Partnerships and Benefits:** Exclusive discounts at pharmacies and higher education institutions (universities). **Job Responsibilities:** * Proactively and responsively contact customers to negotiate outstanding debts. * Issue and send bank slips, invoices, and payment agreements. * Update spreadsheets and collections management systems. * Monitor payments and track delinquency. * Support preparation of collections reports and departmental KPIs. * Assist customers by clarifying questions regarding amounts, due dates, and payment terms. **Requirements:** * Completed high school education; * Prior experience in collections is a plus. * Strong verbal and written communication skills. * Basic knowledge of Microsoft Office suite (Excel, Word). * Organized, proactive profile with a results-oriented mindset. If you want to **grow alongside** a company that values security, innovation, and well-being, join us. Here, every day is an opportunity to make a difference in mobility—and in the future! Employment Type: Full-time, CLT Permanent Contract Compensation: R$2.000,00 – R$2.500,00 per month Work Location: On-site