Receptionist

Description

Job Summary: We are seeking a Secretary for customer service, appointment scheduling, quotation preparation, and administrative support, with a focus on communication and organization. Key Highlights: 1. Customer service and service scheduling 2. Preparation and sending of quotations with follow-up 3. Calendar management and administrative support ⸻ ✅ Requirements for the Secretary Position with Customer Service and Quotation Responsibilities ✅ Education * Completed high school (technical or undergraduate degree in Administration, Secretarial Studies, or related fields is preferred). ✅ Experience * Prior experience in customer service (in-person, phone, or WhatsApp). * Experience preparing quotations or commercial proposals. * Preferred: experience in clinics, offices, or service-providing companies. ✅ Technical Skills * Proficiency in basic computer tools (Excel, Word, email). * Familiarity with calendar and CRM systems (or willingness to learn). * Strong written communication skills for sending messages and proposals. ✅ Behavioral Skills * Excellent verbal and written communication. * Organizational ability and efficiency. * Proactivity and initiative in addressing tasks. * Attention to detail (especially when conveying amounts and information). * Courteous demeanor and professional conduct in customer interactions. ✅ Responsibilities * Customer service (phone, WhatsApp, and in-person). * Scheduling of appointments/services. * Reception and welcoming guests. * Preparation and sending of quotations. * Follow-up with customers regarding proposals. * Calendar management and administrative support. ✅ Availability * Business hours (or as required by the company). * Availability for training and process adaptation. ✅ Desirable Differentiators * Experience in sales or negotiation. * Basic financial knowledge (for payment and receipt tracking). * Warm communication style and commercial mindset. * Social media proficiency and video recording capability. Employment Type: Permanent CLT Salary: R$1.903,78 - R$2.243,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site