Job Summary: Customer Support Analyst to ensure fast and excellent service, provide technical guidance on products, assist in purchase decisions, identify and recommend suitable parts, and clarify fundamental technical questions. Key Highlights: 1. Ensure fast and excellent customer service 2. Provide technical guidance on products 3. Clarify technical questions regarding application and compatibility Automotive Parts Supplier seeks a Customer Support Analyst in Londrina. Rolemar is a company specialized in technology solutions and digital services. Focused on innovation, it offers products that meet the needs of the modern market. **Responsibilities:** Ensure fast and excellent customer service, provide technical guidance on products, and assist in purchase decisions. Identify and recommend appropriate parts according to customer requirements. Clarify fundamental technical questions regarding application, compatibility, and characteristics of automotive parts. Process product exchanges and returns, and record all interactions in the company's system. Position based in Londrina / PR. Previous experience as Customer Service Specialist, Relationship Analyst, Technical Support Coordinator, or Customer Consultant may indicate alignment with some responsibilities of this role. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal allowance on-site * Transportation voucher * Health insurance * Dental insurance * Life insurance * Education assistance **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Working hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
