Internal Sales Assistant

Description

Job Summary: We are seeking an Internal Sales Assistant to support the sales team, with a focus on customer service and sales processes, without active prospecting. Key Highlights: 1. Focus on customer service and administrative/commercial support 2. Does not conduct active prospecting, prioritizing team support 3. Post-sales activities and customer follow-up **About the company:** We are a company specializing in the sale of paper products (napkins, paper towels, toilet paper), customized items, and cleaning supplies. We serve various sectors including restaurants, snack bars, industries, hotels, and clinics. **About the position:** We seek an Internal Sales Assistant to support the sales team, ensuring organization, agility, and quality in sales processes. Important: This position does not involve active prospecting. The focus is on customer service and administrative/commercial support. **Main responsibilities:** * Customer service via phone, WhatsApp, and e\-mail * Order registration and processing in the system * Support for external sales team * Preparation of quotations and registrations * Order tracking and delivery deadlines monitoring * Customer follow\-up * Post\-sales activities * CRM and internal systems updates * Organization of commercial and administrative routines **Requirements:** * Experience in customer service * Background in commercial or administrative areas * Basic knowledge of sales processes * Proficiency with systems and CRM * Strong verbal and written communication skills * Organizational skills and attention to detail * Ability to work effectively in a team **Preferred qualifications:** * Prior experience in commercial support * Knowledge of administrative routines **Behavioral competencies:** * Proactivity * Organization * Responsibility * Effective communication * Problem-solving agility * Customer focus **Compensation and benefits:** * Salary: R$ 2\.000,00 * Food basket: R$ 320,00 * Meal allowance: R$ 23,27/day * Transportation allowance or fuel allowance * R$ 10,60/day (Londrina and Ibiporã) * R$ 6,20/day (other locations) **Working hours:** Monday to Friday, from 08:00 to 18:18 (with 1h30 lunch break) **How to apply:** Send your resume via WhatsApp: (43\) 98845\-4435 Monthly salary: R$1\.999,99 \- R$2\.000,00 Benefits: * Fuel allowance * Company mobile phone * Food basket * Free parking * Meal allowance * Transportation allowance Work location: On-site