Apprentice | Unaí

Description

Job Summary: Join our team, where you’ll have the chance to grow in a dynamic environment that recognizes and encourages your talent, focuses on results, and values proactivity. Key Highlights: 1. Opportunity to grow and develop your career 2. Dynamic environment with recognition and encouragement 3. Focus on results and proactivity **We’re looking for passionate and talented people to join our team!** Do you enjoy being challenged and believe daily challenges are what motivate you to grow? If yes, join Mercantil! Here, you’ll find abundant opportunities to develop and take ownership of your career — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll grow in a dynamic environment where your talent will be recognized and encouraged. The fit becomes even better if you have sparkle in your eyes, strong communication skills, proactivity, and — of course — a focus on results! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Customer screening; * Support in branch operations. **Requirements and Qualifications** **We’re looking for:** * High school graduates; * Availability to commit to a minimum contract duration of 1 year and 4 months; * Availability to work either 6 hours or 4 hours daily in the morning shift (08:00–14:00 or 08:00–12:00\); **You’ll stand out if you have:** * Proficiency in Microsoft Office suite; * A proactive profile and eagerness to learn. **Work Location:** **Unaí/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career development and growth opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for people aged 50 and above. With over 80 years of history, our journey has been defined by continuous innovation and expansion of services — always centered on technology to deliver an outstanding banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank’s purpose is to deliver a unique experience for this population. This effort has earned us recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and stands as the fifth-largest payer of social security benefits in Brazil. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, good ideas always find space here. We believe diversity and inclusion hold transformative power. That’s why our opportunities extend to people with disabilities, Black and Indigenous people, LGBTQIAPN\+, individuals over 50, women enrolled in assistance programs addressing domestic violence, and other historically marginalized groups. We remain committed to building a fair, representative, and truly inclusive environment offering real opportunities for everyone. Join us! If this resonates with you, come be part of it: **\#VEMSERMERCANTIL**