Job Summary: We are seeking a B2B Field Services Operator to perform installations, repairs, and other field services in accordance with defined procedures. Key Highlights: 1. Attentive professional with a sense of ownership and customer focus. 2. Collaborative environment that values personal and professional development. 3. Market-leading company in the fixed internet sector in Northeast Brazil, with 27 years of history. We are looking for a **B2B Field Services Operator** to carry out field "Service Orders" (SOs), including installation, repair, address change, and other services, in compliance with the company’s defined operational procedures. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as needed by the department and per leadership direction; * Maintain company vehicles in compliance with Fleet Department procedures, ensuring proper operation; * Implement workplace safety processes, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Carry out field Service Orders (SOs), including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly utilize, and secure all resources provided by the company; inspect the work area after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Familiarity with the city’s geography; * Brazilian driver’s license category "B" and defensive driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as fiber optics, radio systems, transmission equipment, etc.; * Experience configuring and maintaining telecommunications equipment; * Proficiency in using test and diagnostic equipment, such as spectrum analyzers, power meters, etc. **Preferred Qualifications:** * Six months’ experience in telecommunications; * Currently enrolled in a Technology Bachelor’s degree program in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Proficiency in network monitoring tools and network management software. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical organizational structure — you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) market in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the objective of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to Brazil’s digital transformation.