**Job Description:** **About Us:** We are a group of people passionate about doing good for those who need it most. We specialize in delivering excellence to everyone around us and are deeply passionate about our work. We strive to continuously improve so that everyone's experience is transformed. We pursue perfection. What does a CAC Attendant do? They are responsible for communication between customers (bereaved or not) and Grupo Morada. Whether via voice, text, or chat channels, the CAC Attendant serves, supports, and guides customers in all their needs. **Main Responsibilities:** Answer and contact customers through various channels (telephone calls and web chat); Register and query information via the system; Perform other duties inherent to the position and department. **Requirements:** **Mandatory Requirements:** Completed High School education (with proof); Availability to work on a rotating shift schedule (6 days on, 1 day off); Empathetic, supportive, and patient demeanor; Proficiency with digital tools is required; Strong interest in communication—whether face-to-face or by telephone—and prior experience in customer service is essential.
João Silva
Indeed · HR
João Silva
Indeed · HR
