IT ANALYST

Description

Job Summary: An IT professional focused on computer maintenance, security, backup, networking, monitoring, system support, as well as contract management and technical assistance. Key Highlights: 1. IT Infrastructure Maintenance and Support 2. Wi-Fi and Wired Network Management, Asset Monitoring 3. System Support and Third-Party Contract Management A consulting, recruitment, and selection company is seeking an IT Analyst in Parnamirim. RH Services Group is a company specialized in human resources solutions, offering services such as recruitment, selection, and HR management consulting. **Responsibilities:** Responsible for maintaining computers (installation and user computer support). Keeping security configurations up to date and performing virus scanning and removal on computers. Executing and maintaining updated backup procedures. Updating and maintaining necessary technical documentation for computer operation and maintenance. Performing basic printer maintenance, identifying potential failures (contacting the leasing provider’s support when necessary). Opening repair tickets with third-party companies. Managing existing Wi-Fi networks (Unifi – UBNT). Maintaining wired network infrastructure operational (Switches, VLANs). Monitoring network assets (Zabbix and Grafana). Tracking and updating software licenses / renewals. Providing N1 management and support for Condomob, Fortes, Ocomon, and Selfloops systems. Managing emails and domain. Managing IT-related third-party contracts. Installing and supporting intercom systems, accompanying third-party technicians during technical visits. Providing technical support to other departments regarding requests and projects. And other related duties. Previous experience as a Systems Analyst, Support Analyst, IT Specialist, or Infrastructure Analyst may indicate suitability for some of the responsibilities in this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: R$ 4,301.00 * On-site Meal Allowance * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Birthday Day Off **Additional Information:** * \#UrgentOpening * Employment Type: Full-time, On-site * Schedule: Full-time * Working Hours: Business hours, Monday to Friday, from 08:00 to 18:00\.