Project Manager

Description

Job Summary: Mid-level Project Manager to strategically manage a customer portfolio, ensuring retention, revenue expansion, and value generation. Key Highlights: 1. Strategic management of customer portfolios with a focus on results 2. Continuous development in a collaborative, high-performance environment 3. Use of AI to optimize analysis and productivity Job | Project Manager **V4 Company | Trieme & Co** is seeking a **Mid-level Project Manager** to strategically manage the customer portfolio, ensuring retention, revenue expansion, and value generation for clients. If you possess an analytical mindset, consultative communication skills, and enjoy building strategic relationships, this opportunity may be right for you. **Key Responsibilities** * Independently manage a customer portfolio, ensuring a consultative, results-oriented experience; * Lead strategic performance review and alignment meetings with customers; * Analyze marketing and business metrics to guide decision-making; * Develop action plans focused on retention, growth, and ROI generation; * Identify opportunities for contract expansion (upsell and cross-sell); * Plan, organize, and prioritize the initiative backlog with the squad; * Act as the liaison between customers and team specialists, ensuring delivery quality; * Monitor KPIs such as CAC, CPL, ROI, LTV, conversion rate, NRR, and churn; * Utilize Artificial Intelligence tools to optimize analyses, reports, proposals, and productivity; * Contribute to revenue predictability and the ongoing success of the customer portfolio. **Skills** * Consultative communication and customer relationship building; * Analytical capability for data interpretation and decision-making; * Strategic portfolio management with a focus on retention and expansion; * Backlog, project, and action plan organization and prioritization; * Negotiation and influence across various relationship levels; * Identification of growth opportunities based on performance metrics; * Autonomy, business acumen, and results orientation; * Use of Artificial Intelligence tools to enhance productivity, data analysis, and creation of strategic materials. **Technical Requirements** * Completed or ongoing undergraduate degree in Business Administration, Marketing, Communications, Engineering, Economics, or related fields; * Experience in project management, customer portfolio management, or Customer Success; * Knowledge of Growth Marketing, sales funnels, and account retention and expansion strategies; * Familiarity with CRM systems, Account Planning, and consultative sales methodologies (e.g., SPIN, SPICED, or similar); * Experience managing backlogs, schedules, and agile methodologies (Scrum and Kanban); * Ability to build indicator-driven strategies, including CAC, CPL, LTV, ROI, conversion rate, NRR, and churn; * Experience leading consultative meetings and presenting results to customers; * Proficiency with data analysis tools such as Google Sheets, Looker Studio, or Power BI; * Familiarity with Artificial Intelligence tools (e.g., ChatGPT, Notion AI, Make, Zapier, or similar) to boost productivity and information analysis; * Ability to operate consultatively—proposing strategic improvements and coordinating execution with cross-functional teams; **We Are Looking For Someone With** * An analytical and strategic mindset; * Ownership; * Proactivity; * Results orientation; * Organization; * Commitment to customer experience. **What We Offer** * V4 Corporate University; * Access to Staage courses; * Wellhub; * Star Bem; * AVUS; * OnHappy (travel discounts); * Continuous development; * A collaborative, high-performance environment; * Merit-based management; * Partnership opportunities, subject to performance and cultural alignment. Grow with us! If you seek a challenging environment with real opportunities for professional development and growth, we want to meet you. Compensation: R$4,000.00 – R$5,000.00 per month Work Location: Hybrid remote work based in Uberlândia, MG