Logistics Operator

Description

Job Summary: Professional responsible for receiving, inspection, picking, and handling of goods; inventory management; and customer service. Key Highlights: 1. Receiving and handling of goods 2. Inventory management and customer service 3. Availability to work on weekends and holidays **What we expect from you:** * Completed high school education. * Experience in receiving, inspection, picking, and handling of goods. * Experience with the SAP system will be considered a plus. * Desired ability to prioritize tasks. * Capacity for learning, practice, and consistent adherence to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A day in the life of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative inspection of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying general condition, supplier, length, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receiving, avoiding loss of productivity during inspection. + Records all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.) on the inspection report, ensuring quality and preventing losses. + Stores goods at the correct warehouse location by reading the receiving slip to expedite future order picking or delivery. + Labels products missing or defective barcodes and applies security labels to theft-sensitive items, ensuring goods delivered to retail are available for sale. + Sorts goods according to flow type — store or warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Restocking or Storage team to perform storage (receiving note). + Conducts anti-shrinkage actions through rigorous qualitative and quantitative inspection of received goods, optimizing vehicle flow in the Goods Receiving yard and ensuring correct operation of material handling equipment (e.g., pallet jacks, cages). + Maintains organization of equipment, tools, and PPE (Personal Protective Equipment). + Performs safe stacking of pallets to prevent damage to property and injury to personnel. + Keeps the receiving area clean and organized to help combat shrinkage and prevent workplace accidents. + Receives validated shrinkage reports from Retail, performs qualitative and quantitative inspection, and places shrinkage items in the designated disposal area. + Receives supplier returns validated by Retail, performs qualitative and quantitative inspection, and schedules pickup. + Receives shipments for Technical Support, performs qualitative and quantitative inspection, and schedules pickup. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations for goods, maintaining physical space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer’s vehicle. + Picks and inspects goods, verifying all items listed on the issued order, making them available for customer pickup at the Goods Pickup Area or for carrier pickup (home delivery). * RESTOCKING: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Provides telephone customer service, informing customers about delivery timelines. + Reports any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assists the Logistics Supervisor in efficient warehouse location management (setup, rotating inventories, etc.). + Processes canceled RSS orders daily. + Records shrinkage incidents identified during goods picking. + Maintains good relations and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the point of reference for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! We wish you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it means to be part of our team — see firsthand the people who deliver the best experiences to our customers. We promote diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#WeBuildCareers