Telemarketing Operator

Description

Job Summary: A professional responsible for organizing medical appointment schedules, ensuring efficiency, high-quality service, and accuracy in recorded information. Key Highlights: 1. Focus on organizing and improving the efficiency of medical appointment schedules 2. High-quality service and accuracy in information handling 3. Real-time management and monitoring of appointment schedules *We seek a professional to ensure organization and efficiency in medical appointment scheduling, guaranteeing quality service and accuracy in information recorded in the system.* Work Schedule: Monday to Friday: 12:40 PM to 7:00 PM (20-minute break) \| Saturday: 7:00 AM to 1:00 PM\. **Requirements:** * Completed high school education; * Organizational skills, attention to detail, customer focus, and teamwork. **Main Responsibilities:** * Update the system according to service procedures; * Handle incoming calls and messages via ChatBot; * Perform appointments, confirmations, rescheduling, and schedule adjustments; * Update and register customer data in the system; * Monitor and manage medical appointment schedules in real time, including time slot blocking and unblocking; * Conduct proactive outreach for confirmations, report/lens collection, and prospecting activities; * Relay messages and support requests from the Tele-Service Center. **Location:** * Downtown. **Benefits:** *Immediate* * Transportation allowance; * Meal allowance (average R$735.00/month). *After Probation Period (90 days)* * Medical assistance; * Dental assistance; * Birthday leave; * Gympass. Employment Type: Full-time CLT Salary: R$1\.621,00 \- R$1\.659,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Mode: On-site