Operations Manager Position

Description

Job Summary: The Junior Administrative Manager supports the organization and execution of internal routines, ensuring efficiency, control, and alignment among the Administrative, Finance, Logistics, and Customer Service departments. Key Highlights: 1. Focuses on processes, organization, and analysis. 2. Helps standardize workflows and improve internal communication. 3. Committed to continuous improvement and reduction of rework. Job Description The Junior Administrative Manager is responsible for supporting the organization and execution of internal routines at London Cosméticos, ensuring efficiency, control, and alignment across the Administrative, Finance, Logistics, and Customer Service departments. This role focuses on processes, organization, and analysis, with no direct involvement in commercial operations or sales. This professional helps standardize workflows, monitors KPIs, reduces rework, improves internal communication, and supports management in the company’s administrative governance. The role is performed in a structured, organized, and continuously improvement-oriented manner. Main Responsibilities 1\. Internal Processes and Organization \- Map, document, and review administrative processes. \- Monitor execution of internal routines to ensure standardization. \- Identify bottlenecks, suggest improvements, and support implementation of new workflows. \- Maintain up-to-date documentation, controls, and internal policies. 2\. General Administrative Support \- Manage calendars, internal controls, deadlines, and leadership requests. \- Monitor contracts, corporate documents, and institutional information. \- Organize digital and physical files, ensuring traceability and order. 3\. Operational Management of Internal Departments \- (No interaction with sales or representatives) \- Support the Finance department in administrative routines (entries, reconciliations, payment organization). \- Support Logistics in internal controls, documentation, and operational alignment. \- Support Customer Service in standardizing internal procedures. 4\. Control and Monitoring \- Create and monitor internal administrative performance indicators. \- Prepare reports for leadership with simple and objective analyses. \- Monitor ClickUp usage, ensuring tasks and workflows are updated and followed. 5\. Costs, Efficiency, and Internal Compliance \- Identify opportunities to reduce administrative costs without compromising quality. \- Ensure compliance with internal rules, policies, and defined processes. \- Support audit and documentary compliance activities. 6\. Internal Culture and Communication \- Assist in promoting a process-oriented and organized culture. \- Facilitate interdepartmental communication to prevent errors and rework. \- Support onboarding of new employees into administrative routines. Employment Type: Full-time CLT Compensation: R$3\.000,00 \- R$3\.500,00 per month