Description
Job Summary:
Professional responsible for handling and forwarding regulatory requests, supporting analysts, and monitoring healthcare service guarantee protocols.
Key Highlights:
1. Experience in accreditation at health insurance operators
2. Experience in customer service at health insurance operators
3. Support in meeting regulatory requirements
**Description and Responsibilities:**
**Working Hours:** Monday to Friday, from 8:30 AM to 5:45 PM\.
**Level:** Operational
**Employment Type:** Permanent – CLT
Handle and forward regulatory requests—including Ombudsman, preliminary injunctions, and NIPs—and support analysts in liaising with healthcare providers. Monitor healthcare service guarantee protocols and their respective deadlines; respond to internal department requests via e\-mail; and support compliance with regulatory requirements related to the accredited network.
**Requirements:**
Currently pursuing a bachelor’s degree, with experience in accreditation at health insurance operators and customer service experience at health insurance operators.
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Life insurance, Culture voucher, Meal allowance, Food voucher, Transportation voucher