Job Description: To join our team, the following are essential: Required knowledge: * Functional and technical expertise in the Salesforce/Vlocity platform, with a focus on solutions for the Communications industry; * Service Cloud or Sales Cloud; * OmniScript; * DataRaptor; * Integration Procedure; * FlexCards; * Calculation Matrix; * Calculation Procedure; * Strong communication skills within the team. Professional experience with: * Multidisciplinary teams; * Teams organized in squads — Agile methodology; * Trailhead — Self-directed learning. Nice-to-have qualifications: * Knowledge of LWC and Apex; * Certifications — OmniStudio Developer, OmniStudio Consultant, Salesforce Platform Developer I and II, Administrator; * Experience with chat systems; * Technical English. What to expect on a day-to-day basis? * A collaborative and participatory work environment; * Proposing new features and process improvements for the company; * Delivering projects for operations according to company-defined requirements. 2512040202181357972