Apprentice | Uberaba

Description

Job Summary: Join our team, where you’ll have the chance to grow in a dynamic environment with recognition and encouragement for your talent, while providing customer service and support. Key Highlights: 1. Opportunity for growth and development in a dynamic environment. 2. Your talent will be recognized and encouraged. 3. Grow through daily challenges and become the protagonist of your career. **We’re looking for passionate and talented people to join our team!** Do you enjoy being challenged and believe that growing through daily challenges motivates you? If yes, join Mercantil! Here, you’ll find ample opportunities to develop and become the protagonist of your career — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll have the chance to grow in a dynamic environment where your talent will be recognized and encouraged. The fit becomes even better if you have sparkle in your eyes, strong communication skills, proactivity, and, of course, a results-oriented mindset! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Customer screening; * Support in branch operations. **Requirements and Qualifications** **We are seeking:** * High school graduates; * Availability to fulfill a minimum contract duration of 1 year and 4 months; * Availability to work either 6 hours or 4 hours daily in the morning shift (08:00–14:00 or 08:00–12:00\); **You’ll stand out if you have:** * Proficiency in Microsoft Office suite; * A proactive profile and eagerness to learn. **Work Location:** **Uberaba/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career advancement and development opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for the 50+ population. With over 80 years of history, our journey is marked by continuous innovation and expansion of services — always focused on technology to deliver an exceptional banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank’s purpose is to deliver a unique experience to this population. This momentum has earned recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and stands as the fifth-largest payer of social security benefits in Brazil. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities are extended to persons with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in assistance programs addressing domestic violence, and other marginalized groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If this resonates with you, come aboard: **\#VEMSERMERCANTIL**