**\#vempramaqnelson** Maqnelson Group has 66 years in the market, operating in Minas Gerais, Goiás, and Espírito Santo in the segments of Agricultural Machinery, Irrigation, Drones, Equipment Rental, Real Estate Developments, and Insurance Brokerage. We follow good corporate governance practices, seeking sustainable results for shareholders, customers, suppliers, and the communities where we operate. We are one of the pioneer companies in providing solutions and technologies to increase agricultural productivity in Brazil. Our agribusiness-focused operations maintain close partnerships with the world's leading manufacturers of equipment, services, solutions, and technology, such as John Deere, Valley, DJI Agriculture, among others. We operate in Real Estate Development, focusing on building customized properties under the built-to-suit model, as well as residential land subdivision. Additionally, we provide the best insurance solutions for agricultural machinery, operating on behalf of the main insurance providers in the Brazilian market. **Join our team!** **Responsibilities and duties** * Monitor compliance with Service Orders (SO), auditing associated documentation and analyzing adherence to technical requirements, deadlines, quality, and costs. Track service closure and invoicing, ensuring deviation handling and high-quality delivery. * Manage JD warranty processes, ensuring compliance with established standards and efficient issue resolution. * Implement business opportunities generated by the Operation Center, contributing to the sustainable growth of the service area. * Train new Service Managers, guiding them on departmental processes, company norms and regulations, promoting integration and alignment with organizational culture. * Coordinate departmental processes, evaluating operational information, proposing and implementing improvements, and establishing effective controls to ensure efficiency and quality. * Monitor Service Order fulfillment, verifying documentation and analyzing compliance with requirements and deadlines. * Maintain a continuous customer focus, anticipating client needs and prioritizing activities with greater business impact. * Comply with formal guidelines established in company policies and procedures, such as the code of conduct, IT policy, training policy, data confidentiality and privacy policy, and health, safety, and environmental policy. **Requirements and qualifications** * Pursuing a Bachelor’s degree in Administration or related fields; * Proficiency in Office Suite (Intermediate Excel); * People management experience; * Knowledge of tax invoices (NF); * **Must reside in Uberaba\-MG.** **Additional information** **Benefits offered:** Health insurance; Dental insurance; Meal allowance; Life insurance; (Wellhub) Gympass; Transportation allowance; Meritocracy; Profit sharing (PLR), subject to goal achievement. IMPORTANT notice regarding complete registration: Attaching only your resume does NOT guarantee a successful application. **It is ESSENTIAL that you review your registration to ensure ALL information is accurate. OK!** Inspiring people to innovate is contributing to development! The **Maqnelson Group** has been innovating across generations, making history for over 65 years. It directly employs more than 700 people, contributing to Brazilian food production as well as advancing productivity and efficiency in rural and urban areas. 14 stores in the agricultural segment, located in Minas Gerais, Goiás, and Espírito Santo: Araguari, Uberlândia, Patrocínio, Uberaba, Frutal, Patos de Minas, Ituiutaba, São Gotardo, Itumbiara, Catalão, Goiatuba, Quirinópolis, Araxá, and Pinheiros.