**Position Summary:** Professional responsible for **managing administrative and operational processes and workflows**, ensuring the quality of support services throughout the hospital structure. **Requirements:** * **Education:** Completed higher education with **postgraduate degree or specialization** in related fields. * **Experience:** Minimum of **5 years** in hospital or administrative management roles. * **Computer Skills:** Proficiency in **Office Suite** and knowledge of management systems. **Relationships:** * **Internal:** All hospital departments. * **External:** Service providers, suppliers, and government agencies. **Competencies and Skills:** People, project, and process management; knowledge of **healthcare legislation**, critical analysis, and systemic vision. **Personal Profile:** Leadership, organization, effective communication, initiative, innovation, **negotiation**, verbal fluency, interpersonal skills, and strategic decision-making. **Main Responsibilities:** * Plan and coordinate administrative and operational activities (Hospitality, Nutrition, and SAMU). * Monitor performance indicators and budgets, proposing improvement actions. * Ensure compliance with legal and sanitary regulations. * Lead meetings and align directives with senior management. * Promote service quality and **humanized patient care**. * Manage contracts, resources, and multidisciplinary teams. **Location:** Hospital setting (dynamic and multidisciplinary environment). Minimum Education: Postgraduate \- Specialization/MBA