Receptionist (4 hours)

Description

Job Summary: The Check-Up Medicina e Diagnóstico is seeking Receptionists (4 hours) for in-person and administrative patient service, examination scheduling, and team support. Key Highlights: 1. In-person and administrative patient service 2. Registration, appointment scheduling, and examination cost estimates 3. Support to the team in general and financial routines Check\-Up Medicina e Diagnóstico, the third-largest laboratory in the state of Minas Gerais by number of processed examinations—operating in Clinical Analysis and Imaging Diagnosis—is seeking Receptionists (4 hours). **Main Responsibilities:** · Receive and serve patients in person, either at the advanced counter (ticket kiosk) or at the service counter; · Perform registrations and data updates in the system, verify medical requisitions, and request authorizations from health insurance providers; · Schedule examinations (Clinical Analysis, Imaging, or Home Collection), and inform patients about examination preparation (e.g., fasting, collection instructions, timing, etc.) where applicable; · Prepare cost estimates for examinations for private clients and record those estimates in the system; · Deliver examination results according to laboratory protocols; · Support the team with general administrative routines; · Receive payments, manage cash flow, issue invoices, and report daily received amounts to the finance department; · Assist in verifying sector cleanliness and notify leadership when maintenance is required; · Keep your service counter and departmental cabinets organized and clean; · Provide support to new staff through information sharing, acting as a multiplier and assisting with service delivery; · Organize, verify, and monitor daily health insurance authorization forms and support leadership in related follow-ups; · Ensure issuance and release of health plan authorization forms, verifying medical requisitions and eligibility; · Conduct daily double-verification of service authorization forms; · Monitor pending service issues as they arise; · Fulfill other related tasks requested by Leadership as needed. **Requirements:** \- Availability to work flexible hours; \- Flexibility regarding logistics; \- Strong verbal and written communication skills; \- Ability to handle stressful situations; \- Basic computer literacy; \- Completed high school education (mandatory); \- Experience in customer service (desirable); \- Experience as a receptionist in the healthcare sector (desirable; minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (desirable — considered an advantage); **Salary** \+ **Benefits and Bonuses** **Benefits:** \* Presentation Allowance \* Individual Performance or Attendance Bonus \* Meal Benefit \* Unimed Health Insurance (with co-payment); \* Dental Insurance (50% subsidized); \* Life Insurance; \* Gympass/Wellhub; \* Tenure-based benefits; \* Emotional support (Psychological Support Program); \* Birthday Gift Card; \* Discount on examinations offered by the company itself; Payment: R$884.18 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal voucher * Transportation voucher Workplace: On-site